Product & Strategy Leader · AI · Risk & Controls · Data Analytics

Nayan
Ghosh

15+ years turning complex data, AI systems, and cross-functional teams into measurable business outcomes at JP Morgan Chase.

View Experience Get in Touch ↓ Download Resume
15+ Years at JPMC
$32M+ Revenue Generated
400+ Campaigns Deployed
$8M+ Risk Savings

Who I am

Product mind.
Data-driven soul.

I'm a data-driven AI Product Manager with a track record of delivering strategic initiatives from inception to launch across Banking and Fintech. My career has been defined by bridging the gap between analytical depth and business impact.

At JP Morgan Chase, I've led everything from AI-enabled decision management systems to large-scale marketing campaigns — always with an eye on the metrics that matter: speed, efficiency, and tangible ROI.

I thrive in complex, cross-functional environments where stakeholder alignment, Agile execution, and audit readiness are equally important to delivering innovation.

📍

Location

Mumbai, India

🏢

Current Employer

JP Morgan Chase

🎓

Education

MBA in Business Analytics, IMT Ghaziabad

📧

Email

nayangh@gmail.com

🔗

LinkedIn

linkedin.com/in/nayangh

75% Faster rule deployment timelines
+222% Propensity model take rate
35% Reduction in inappropriate refunds
50% Faster speed to market (CIT campaigns)
$1.2M+ Annual savings via automation
40% Reduction in cross-team delays

Career Journey

15 Years.
One relentless focus.

Nov 2023 — Present

Product Manager — Card Pricing

JP Morgan Chase · Mumbai

  • Led migration of fee refund decisioning to AI-enabled Decision Management system, reducing deployment timelines 75% faster
  • Launched "First Plan Free" acquisition campaign; propensity model take rate +222% and overall originations +31%
  • Directed Amazon Promo Financing development across a 10-person cross-functional team, generating ~$32M revenue
  • Led 2025 Card Pricing Audit achieving a strong audit rating through proactive risk identification and enhanced controls
  • Streamlined "Follow the Money" automated transaction rebills, delivering $1.2M+ annual savings
  • Designed and governed AI-assisted decision frameworks for pricing, eligibility, and risk thresholds
  • Accelerated CIT campaign timelines via AI-enabled rules engine, improving speed to market by 50%

May 2021 — Nov 2023

Campaign Manager — AdOps Marketing Channel Services

JP Morgan Chase · Mumbai

  • Perfect deployment record for over 400 campaigns across owned media platforms
  • Improved Speed to Market by 40% through reusable block strategies and attribute-based targeting
  • A/B tested content layout, enhancing market responsiveness by 30%
  • Transformed the Intake process, reducing incorrect request submissions by 50%
  • Revamped post-production campaign validation using Adobe Analytics, dramatically cutting maintenance time

Jul 2019 — May 2021

Quant Analytics Associate — Audience Targeting & Process Improvement

JP Morgan Chase · Mumbai

  • Led CUST_DIM_NB to ECI migration with zero validation errors, improving audience targeting capabilities
  • Increased quality control process efficiency by 25% via automation and resource optimization
  • Owned Procedure and Control management for Marketing Analytics

May 2017 — Jun 2019

Business Analyst — Marketing Execution Validation

JP Morgan Chase · Mumbai

  • Executed comprehensive content and functional validations ensuring compliance standards
  • Supported transition to new campaign management platform through process simplification

Apr 2013 — Apr 2017

Sr. Specialist Operational Risk Review — Deposit Review

JP Morgan Chase · Mumbai

  • Led risk identification and mitigation strategies, saving more than $8M in potential financial losses
  • Reduced Lexis Nexis tool costs by 25% through streamlined processes

Jun 2011 — Mar 2013

Financial Advisor — Credit Card Operations

JP Morgan Chase · Mumbai

  • Maintained stellar customer satisfaction through high-quality service and efficient problem resolution

Capabilities

What I bring
to the table.

Product & Strategy

Product Lifecycle Management Agile & Scrum Roadmap Prioritization Customer Journey Mapping SDLC Enterprise Solutions Story Telling Stakeholder Engagement

Data & AI

AI & Decision Intelligence Data Analytics & Insights Propensity Modelling Process Automation Digital Marketing Strategy A/B Testing SaaS / PaaS Campaign Management

Risk & Compliance

Risk & Controls Management AML / CAMS-CFCS Regulatory Compliance Audit Readiness Cross-Functional Collaboration Supplier Relations

Certifications & Tools

AWS

AWS Cloud Practitioner & Essentials

CSM

Certified Scrum Master

CPO

Certified Product Owner

AI

Prompt Engineering

SDM

Sapiens Decision Manager Author

AML

CAMS – CFCS (AML)

SAS

Base SAS · SQL · EDP

VIZ

Tableau · Snowflake · Teradata

AEM

Adobe Experience Manager

DEV

JIRA · Abinitio · Pega

Let's connect

Ready to build
something great?

Open to strategic product leadership and AI-enabled decisioning roles. Let's talk.

nayangh@gmail.com linkedin.com/in/nayangh +91 75060 32401